1. Introduction Welcome to KAD Consulting Services ("Company," "we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and share your information when you use our website, mobile applications, and communicate with us through WhatsApp Business and other platforms.
2. Information We Collect We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, and other contact details.
- Account Information: If applicable, your account login details and preferences.
- Messages and Communication Data: When you contact us via WhatsApp Business or other messaging services, we collect message content and associated metadata.
- Usage Data: Information about how you interact with our website, services, and messaging platforms.
- Device Information: IP address, browser type, operating system, and other technical details.
3. How We Use Your Information We use your personal information for the following purposes:
- To provide and improve our services.
- To communicate with you, including responding to inquiries and providing customer support.
- To process transactions, orders, or requests made through our website or WhatsApp Business.
- To comply with legal obligations and enforce our terms of service.
- To analyze and improve user experience and platform security.
4. Sharing Your Information We do not sell your personal data. However, we may share your information with:
- Service Providers: Third-party companies that help us operate our business, such as hosting providers, payment processors, and analytics services.
- Meta (WhatsApp Business): Since we use WhatsApp Business, your messages and data may be processed by Meta in accordance with their Privacy Policy.
- Legal Authorities: If required by law, we may share information with law enforcement or government agencies.
5. WhatsApp Business and Meta Compliance When you communicate with us via WhatsApp Business, your messages are subject to WhatsApp’s Privacy Policy. We encourage you to review WhatsApp’s policies to understand how your data is handled by Meta.
6. Data Security We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.
7. Your Rights Depending on your location, you may have the following rights regarding your personal data:
- Access, correct, or delete your information.
- Withdraw consent for processing your data.
- Request restrictions on data processing.
- File a complaint with a data protection authority.
8. Retention of Data We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."
10. Contact Us If you have any questions or concerns regarding this Privacy Policy, please contact us at info@kad.is
By using our services, you consent to this Privacy Policy.