Customizable "Service Tracker" to Meet Your Needs
Technicians Page
- Allows technicians to navigate through assigned orders for specific dates.
- Highlights the order time (e.g., 10:09 AM) prominently for better scheduling.
- Displays critical information such as the customer's name, ordered products, and the delivery location in a clean, organized format.
- Includes quick actions:
- A phone icon for calling the customer directly.
- A location icon for viewing the delivery address on a map
- Buttons for managing the order: one for "Service Closure" (סגור קריאת שירות) and another for accessing "Additional Details" (פרטים נוספים).
Employees' Page
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A dedicated page for employees to manage daily orders efficiently.
- Displays customer details clearly, including name and other key information.
- A phone call smart button to easily reach customers.
- Order details and status for easy tracking and updates.
- Product-specific information for each order.
- Features quick action buttons:
- Order Tracking (מעקב הזמנה).
- View Details (הצג פרטים).
- Organized by order date for better scheduling and overview.
Service Calls Report Page
- Displays a report of service calls for manager review.
- Includes these information:
- Installation Time
- Technician's Name/Status
- Order Number
- Address
- Cellular Status
Customers' Order Tracker Page
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Allows customers to track the status of their orders, confirm their address, and set the installation or delivery date.
- Customers can quickly and easily connect with customer service via the WhatsApp and phone buttons.
- Each step has a clear label, which are:
- Order received and entered into the system.
- Awaiting approval.
- Confirmation of address or installation date.
- Selection of delivery method.
- Completion/closure of the order.