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Customizable "Service Tracker" to Meet Your Needs

Technicians Page  

  • Allows technicians to navigate through assigned orders for specific dates. 

  • Highlights the order time (e.g., 10:09 AM) prominently for better scheduling. 

  • Displays critical information such as the customer's name, ordered products, and the delivery location in a clean, organized format.

  • Includes quick actions:
    • A phone icon for calling the customer directly.
    • A location icon for viewing the delivery address on a map

  • Buttons for managing the order: one for "Service Closure" (סגור קריאת שירות) and another for accessing "Additional Details" (פרטים נוספים).


Employees' Page 

  • A dedicated page for employees to manage daily orders efficiently.

  • Displays customer details clearly, including name and other key information.

  • A phone call smart button to easily reach customers.

  • Order details and status for easy tracking and updates.

  • Product-specific information for each order.

  • Features quick action buttons:
    • Order Tracking (מעקב הזמנה).
    • View Details (הצג פרטים).

  • Organized by order date for better scheduling and overview.


Service Calls Report Page 

  • Displays a report of service calls for manager review.

  • Includes these information
    • Installation Time 
    • Technician's Name/Status 
    • Order Number 
    • Address 
    • Cellular Status 



Customers' Order Tracker Page

  • Allows customers to track the status of their orders, confirm their address, and set the installation or delivery date.

  • Customers can quickly and easily connect with customer service via the WhatsApp and phone buttons.

  • Each step has a clear label, which are:
    • Order received and entered into the system.
    • Awaiting approval.
    • Confirmation of address or installation date.
    • Selection of delivery method.
    • Completion/closure of the order.